COVID-19 Summary
EFFECTIVE January 12, 2022
UNTIL FURTHER NOTICE
AUSTIN, Texas - Due to the COVID-19 situation, Central Texas Gun Works has made the following temporary modifications to normal business operations. We apologize in advance for the inconveniences and thank you for your patience and cooperation.
Table of Contents
MODIFIED STORE HOURS
POSTPONED CLASSES
FIREARMS AND ACCESSORIES
LIMIT NUMBER OF PEOPLE INSIDE
CUSTOMER SERVICE BY TELEPHONE
CUSTOMER SERVICE BY EMAIL
ADDITIONAL RESOURCES
MODIFIED STORE HOURS
In order to enable our employees more time to process the increased number of customer orders, we are modifying the in-store customer service hours.
Until further notice, we will be open to customers Monday through Saturday from 10 AM until 6 PM and Sundays from 10 AM until 1 PM.
Open for Essential Business
- Firearm Sales
- Ammunition Sales
- Safety Product Sales
- Shipping Firearms including FFL Transfers
- Receiving Firearms including FFL Transfers
FIREARMS AND ACCESSORIES
FFL Transfer Pickups
In order to process your firearm transfer for pickup, please allow us one (1) business day after you receive a delivery notification. We will call you when your firearm is ready for pickup. If we will be receiving your firearm transfer in the store, please continue to notify us through the FFL Transfer form. We use your information in order to contact you if we have questions and to notify you when your transfer is ready for pick up. We use the sender's information in order to provide them our license information.
Custom and Online Orders
The firearm and accessory supply chain is severely impacted by the COVID-19 situation. Please allow up to seven (7) weeks from the order date for custom and online order availability. We will call you when your order is ready for pickup.
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LIMIT NUMBER OF PEOPLE INSIDE
We will limit the number of people in each room of the store. While assisting other customers, we may ask some customers to temporarily wait in a different area of the store or outside, if necessary.
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CUSTOMER SERVICE BY TELEPHONE
Until further notice, we will be available to customers by telephone Monday through Saturday from 10 AM until 4 PM and Sundays from 10 AM until 1 PM. Please note that we will not be available to customers by telephone on December 25, 31 & Jan 1.
We have seen an unprecedented number of telephone calls and apologize for the wait times.
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CUSTOMER SERVICE BY EMAIL
Until further notice, customer service by email will be limited. We have temporarily closed all contact forms on this website other than the FFL Transfer form. If we will be receiving your firearm transfer in the store, please continue to notify us through the FFL Transfer form.
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ADDITIONAL RESOURCES
Select COVID-19 websites around the world
City of Austin, Texas
https://www.austintexas.gov/covid19
Travis County, Texas
https://traviscountytx.gov/news/2020/1945-novel-coronavirus-covid-19-information
Texas Department of State Health Services (DSHS)
https://dshs.texas.gov/coronavirus/
Office of the Texas Governor
https://gov.texas.gov/coronavirus
U.S. Centers for Disease Control and Prevention (CDC)
https://www.cdc.gov/coronavirus/2019-ncov/index.html
President of the United States of America
https://www.whitehouse.gov/news/?issue_filter=healthcare
United States of America
https://www.usa.gov/coronavirus
World Health Organization (WHO)
https://www.who.int/emergencies/diseases/novel-coronavirus-2019
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Store Hours
REGULAR STORE HOURS
Monday - Saturday: 10 AM - 6 PM
Sunday: 10 AM - 1 PM
HOLIDAY HOURS
March 31, 2024: CLOSED
Easter Sunday
May 26-27, 2024: CLOSED
Sunday & Memorial Day Monday
July 4 and 5, 2024: CLOSED
Thursday, 4th of July
Friday, 5th of July
September 1-2, 2024: CLOSED
Sunday & Labor Day Monday
November 28, 2024: CLOSED
Thursday, Thanksgiving Day
December 24-25, 2024: CLOSED
ALL DAY Tuesday, Christmas Eve
ALL DAY Wednesday, Christmas Day
December 31, 2024: CLOSED
Tuesday, New Year's Eve
January 1, 2025: CLOSED
Wednesday, New Year's Day
All hours in U.S. Central Time.
Phone Number
TELEPHONE HOURS
Monday - Saturday: 10 AM - 4 PM
Sunday: 10 AM - 1 PM
All hours in U.S. Central Time.